House rules
💳 Payment and Deposit
Cancellation / modification (in default) of a reservation, provides for the full refund of the amount paid or the difference, only if it is made within 7 days from the day of arrival.
After 7 days, it will no longer be possible to obtain a refund.
📋 Booking Cancellation and/or Modification Policies
Cancellation / modification of a reservation provides for the full refund of the amount paid or the difference, only if it is made within 7 days from the day of arrival.
⚠️ After 7 days, it will no longer be possible to obtain a refund.
🔑 Check-in
Self Check-in Accommodations
Check-in: 3:00 PM – 8:00 PM
These hours are indicated to guarantee assistance from an operator if needed. .
As the property offers self check-in, arrivals outside these hours are always possible and late check-ins are not an issue.
Accommodations without Self Check-in (with operator)
Check-in is from 3:00 PM to 8:00 PM for properties without self-check-in (with operator).
Check-in time must be agreed upon at least 48 hours before arrival.
In case of delay, the time may be rescheduled according to the operators’ availability.
Check-ins with an attendant outside the indicated time slot are not guaranteed. If exceptional check-ins are granted, they will be held between 8:00 PM and 10:00 PM at a cost of €50, payable upon arrival.
After 10pm, check-in is no longer possible until the following day
🚪 Check-out
Check-out must be done by 10:00 AM unless otherwise agreed.
Late check-out, if not previously authorized, will be calculated as an extra night.
🛏️ Use of Beds
The price is calculated for 2 guests per double bed.
If you prefer separate beds (for fewer guests than the maximum capacity), no problem! We just ask that you let us know in advance. An extra linen set for the additional bed costs €20, payable in cash during your stay.
🏠 Conduct
We ask you to consider the following friendly rules designed to make the house more pleasant for all my guests:
do not smoke in the apartment;
avoid noise on stairways and in other common areas;
it is not permitted to accommodate additional people inside the apartment;
turn off all lights and air conditioning before leaving;
parties and other types of events are not permitted;
leave the apartment in order;
do not leave any food or drink in the accommodation
♻️ Recycling
You must follow Milan’s recycling regulations to avoid fines.
Instructions for sorting waste are provided inside the accommodation.
🪪 Tourist Tax and Documents
A valid ID (ID card or passport for EU citizens/passport for non-EU citizens) will be required for each guest, including minors, as required by current legislation. Access to the apartment will not be possible without valid documents.
During your stay, you will also have to pay the tourist tax in cash, which costs €9.50 per person per night.
which is not included in the booking cost for extra-platform bookings.
Minors under 18 are exempt.
A regular digital receipt from the Municipality of Milan will be sent.
